Shipping Policy

Last Updated: August 26, 2026

At SharkGadget, we aim to make order fulfillment and delivery as simple and convenient as possible.

Please review the information below before placing your order.

1. Order Processing

Orders are generally processed after payment has been successfully received.

Processing times may vary depending on:

  • Product availability
  • Order volume
  • Destination
  • Payment verification
  • Weekends and holidays
  • Other circumstances outside our control

We will make reasonable efforts to process orders as quickly as possible.

2. Shipping Time

Delivery times can vary depending on the shipping destination, carrier, fulfillment location, product availability, and other factors.

Estimated delivery times shown at checkout or provided after purchase are estimates and are not guaranteed delivery dates.

Unexpected delays may occur due to:

  • Carrier disruptions
  • Weather
  • Customs processing
  • Public holidays
  • Incorrect or incomplete addresses
  • High order volumes
  • Other events outside our control

3. Shipping Rates

Available shipping options and applicable shipping charges will be displayed during checkout based on your order and delivery destination.

SharkGadget may offer free shipping promotions from time to time.

Any promotional shipping offer will be subject to the conditions stated at the time of the promotion.

4. Order Tracking

When tracking information is available, it may be provided through your order confirmation or shipping notification.

You can also use the Track Order option available on our website when applicable. The current SharkGadget store provides a Track Order link for customers.

Please allow some time for tracking information to become active after the shipping carrier receives the package.

5. Incorrect Shipping Address

Customers are responsible for providing an accurate and complete shipping address during checkout.

Please carefully check your:

  • Name
  • Street address
  • Apartment/unit number
  • City
  • State/province
  • Postal/ZIP code
  • Phone number where required

If you provide an incorrect address and the package is returned, additional shipping charges may apply before the order can be resent.

6. Failed Delivery

If a carrier is unable to deliver your package because of an incorrect address, unavailable recipient, refusal, or other customer-related issue, please contact us.

Depending on the circumstances, additional shipping costs may be required to arrange another delivery.

7. Lost or Stolen Packages

Once an order has been delivered to the address provided during checkout, SharkGadget may not be responsible for packages that are subsequently lost or stolen.

If your tracking information states that the package was delivered but you cannot locate it, we recommend:

  1. Checking around your delivery location.
  2. Checking with household members, neighbors, or building management.
  3. Contacting the shipping carrier.
  4. Contacting us if the issue remains unresolved.

We will make reasonable efforts to assist where possible.

8. Damaged Packages

If your package arrives visibly damaged, please document the condition of the package and product before discarding any packaging materials.

Contact us as soon as possible with:

  • Your order number
  • Photos of the package
  • Photos of the damaged product
  • A description of the issue

This information may be required to investigate a shipping-related claim.

9. International Orders

For international orders, customers may be responsible for applicable customs duties, taxes, import fees, or other charges imposed by the destination country unless otherwise stated during checkout.

Customs policies vary by country, and SharkGadget cannot guarantee that an international shipment will not be subject to additional charges.

10. Customs Delays

International shipments may be delayed while being processed by customs.

Customs processing times are outside our control and are not included in standard delivery estimates.

11. Shipping Restrictions

Some products may have shipping restrictions depending on the destination, carrier requirements, or applicable laws.

If an order cannot be shipped to your destination, we may contact you regarding available options.

12. Multiple Items in One Order

Depending on product availability and fulfillment arrangements, items from the same order may occasionally be shipped separately.

If this happens, you may receive more than one package or tracking number.

13. Order Changes

If you need to change your shipping address or other order details, contact us as soon as possible.

We cannot guarantee changes once an order has entered processing or shipping.

14. Contact Us

If you have questions about shipping, tracking, delivery, or your order, please contact SharkGadget through our Contact Us page.

SharkGadget
Website: https://sharkgadget.com/